Billing Terms

These terms cover how DashForFood bills your business for using the platform, and what you authorize when you save a card or bank account in Settings, Billing.

1. What You Pay

• Your plan's monthly price, shown in Settings, Billing and on our pricing page.
• Metered usage on top: texts, emails, file storage and API calls, at the rates shown in Settings, Billing. Your billing page shows what you've used so far this period and an estimate of the next invoice.
• If your account is complimentary, your invoices show $0 and nothing is charged.

2. When You're Billed

Each month, on your charge day, we invoice the period that just ended: the plan price plus that period's usage. Every invoice is listed in Settings, Billing with its lines.

3. Authorization to Charge

When you save a card or a US bank account, you authorize DashForFood to charge it, through our payment processor Stripe, for each invoice on your charge day and for any invoice you choose to pay early, until you remove it or close your account.

• Cards are charged on the charge day.
• Bank accounts are debited by ACH. A debit takes a few business days to clear; the invoice shows as paid once it does.
• The amount of each charge is the invoice total, shown in Settings, Billing before it's charged.

You can replace or remove your payment method anytime in Settings, Billing. Removing it doesn't cancel invoices already due.

4. If a Charge Fails

We try again 3, 5 and 7 days after a failed charge. If the last try fails, your account is marked past due and we'll contact you. You can pay a past-due invoice anytime from Settings, Billing.

5. Your Guests' Payments

What your guests pay your business (orders, meal plans, catering) goes to your own Stripe account, connected in Settings, Payments. DashForFood isn't a party to those payments and doesn't hold that money.

6. Changes and Cancelling

We'll tell you before your plan price or usage rates change; changes apply from your next billing period. You can cancel anytime by contacting us; we invoice the usage up to your cancellation date.

7. Questions

Billing questions: contact us through dashforfood.com or reply to any invoice email.